| 02 LAN ERROR – INTERNAL LOOPBACK
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| During self-test, an internal loopback test error was detected. The print server might be faulty. If the error persists, replace the HP Jetdirect print server.
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| 03 LAN ERROR – EXTERNAL LOOPBACK
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| Print server is incorrectly connected to your network or is defective. Make sure it is correctly attached to your network by checking the cabling and connectors.
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| (802.11 Wireless, Infrastructure Mode only) The print server did not find an access point and did not detect a radio signal.
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| Check for sources of radio signal interference. If possible, elevate the print server or the external antenna (if applicable). Verify other wireless devices are turned on and located in wireless signal range of the print server.
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| Encryption is required on this network, but the encryption settings are incorrect. Check the encryption settings.
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| 07 LAN ERROR – CONTROLLER CHIP
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| Check the network connections. If they are intact, run the self-test by turning the printer off, and then on again. If the error persists, replace the HP Jetdirect print server.
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| Print server could not access the network because of an authentication error. The error depends on the authentication method used.
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| Verify the authentication method and settings.
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| 08 LAN ERROR – INFINITE DEFERRAL
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| Network congestion problem.
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| 08 AUTHENTICATION IN PROGRESS
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| Link-level authentication is in progress.
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| (802.11 Wireless) The print server is scanning on all channels for devices on the specified SSID (network name). Check your specified SSID, or check status of the access point (Infrastructure mode) or other wireless devices.
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| The print server continues to scan for the specified SSID.
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| Check the network connections. If the connections are intact, run the self-test by turning the printer off, and then on again. If the error persists, replace the print server.
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| (Ethernet) Check the network connections. If the connections are intact, run the self-test by turning the print server off, and then on again. If the error persists, replace the print server.
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| 0C LAN ERROR – RECEIVER OFF
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| Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the self-test by turning the printer off, and then on again. If the error persists, there might be a problem with the HP Jetdirect print server.
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| 0D LAN ERROR – TRANSMITTER OFF
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| Check the cabling and connectors on your Ethernet network. If you cannot find a problem with your network cabling, run the self-test by turning the printer off, and then on again. If the error persists, there might be a problem with the HP Jetdirect print server.
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| 0E LAN ERROR – LOSS OF CARRIER
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| Check the network connections. If the connections are intact, run the self-test: turn the printer off, and then on again. If the error persists, replace the HP Jetdirect print server.
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| (Ethernet) Check the cabling and connectors on your network. If you cannot find a problem with your network cabling, run the self-test by turning the printer off, and then on again. If the error persists, there might be a problem with the HP Jetdirect print server.
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| 11 LAN ERROR – RETRY FAULTS
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| (Ethernet) There is a problem with your network cabling or external network configuration. Verify operation of the hub or switch port.
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| 12 LAN ERROR – NO LINKBEAT
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| Using a wired Ethernet port, this message is displayed if a link beat is not sensed. Check the network cable, and verify that the concentrator/hub is providing a link beat.
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| 13 NETWORK RECONFIG – MUST REBOOT
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| Reset or turn the print server off and then on to enable new configuration values.
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| Novell NetWare protocol is disconnected. Check the server and the print server.
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| (Ethernet) Configuration information for the NetWare functions is not stored correctly on the print server. Use the installation software, embedded Web server, or other tools to reconfigure the print server. If this error persists, there might be a problem with the HP Jetdirect print server.
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| (Ethernet) Print server is not configured for NetWare. Use the installation software, embedded Web server, or other tools to configure the print server for NetWare networks.
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| (Ethernet) HP Jetdirect print server is unable to find the NetWare print server (Remote Printer mode) or file server (Queue Server mode). (There was no response to service queries for advertising print servers or file servers that matched the configured print server or file server name.)
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| Verify that the print or file server is running and that the name configured on the HP Jetdirect print server matches the actual name used by the print or file server. Verify that all cables and routers are functioning correctly.
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| Print server detected that the password for the NetWare print server object is incorrect. Use a NetWare utility (such as PCONSOLE) to erase the print server object password. A new password is set when the HP Jetdirect print server logs on again.
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| NOTE:
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When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers are connected.
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| The HP Jetdirect print server object is not assigned any queues to service. Assign queues to the print server object using printer installation or NetWare utilities.
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| NOTE:
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When multiple file servers are configured, the error is displayed on the configuration page only if none of the file servers are successfully connected.
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| 1A PRINTER NUMBER NOT DEFINED
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| A NetWare printer number for this printer has not been configured. Assign a valid printer number to the HP Jetdirect print server. Use a NetWare utility (such as PCONSOLE), the HP Jetdirect embedded Web server, or other tool to assign a printer number.
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| Assigned NetWare printer number is already in use by another printer. Assign an unused printer number. Can also occur when a print server is turned off and then on. The error clears after the print server times out and detects the lost connection.
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| 1C PRINT SERVER NOT DEFINED
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| File server does not contain a print server object that corresponds to the specified NetWare node name. Use printer installation software, a NetWare utility (such as PCONSOLE), or another tool to create the print server object.
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| When the HP Jetdirect print server is configured for multiple file servers, the error is displayed on the configuration page only if none of the file servers connected.
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| 1D UNABLE TO CONNECT TO SERVER
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| Remote printer mode error. Print server is unable to establish an SPX connection with the NetWare print server. Verify the NetWare print server is running and that all cables and routers are functioning correctly.
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| 1E FAIL RESERVING PRINTER NUM
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| The SPX connection to the print server was lost when the HP Jetdirect print server attempted to reserve the printer number. Can indicate a network or print server problem. Verify all cables and routers are functioning correctly. Try restarting the print server.
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| 1F ERR NEGOTIATING BUFFER SIZE
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| Failure detected when selecting the buffer size to use when reading print data from the file server. Can indicate a network problem.
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| When the HP Jetdirect print server is configured for multiple file servers, the error is displayed on the configuration page only if none of the file servers successfully connected.
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| Failure detected when the HP Jetdirect print server tried to log onto the file server. Can be caused if the print server object does not exist on the file server, or when a security check prevents the print server from logging in.
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| Verify the file server name and print server object name are correct. Use PCONSOLE to erase the print server object password, and create a new print server object.
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| When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection.
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| 21 UNABLE TO SET PASSWORD
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| Failure detected when the print server tried to set the print server object password. (If the HP Jetdirect print server is able to log in without a password, it sets the password automatically.) Indicates a networking or security problem. Create a new print server object.
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| When multiple file servers are configured, the error is displayed on the configuration page only if none of the file servers successfully connected.
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| 22 UNABLE TO CONNECT TO SERVER
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| Queue server mode error. Print server could not establish an NCP connection to the file server. Verify the correct file servers are connected.
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| When multiple file servers are configured, the error is only displayed on the configuration page if none of the file servers successfully connected.
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| 23 UNABLE TO ATTACH TO QUEUE
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| Failure detected when the HP Jetdirect print server tried to attach to one of the queues assigned to the print server object. Can occur if no servers are allowed to attach to this queue, or if there is a networking or security problem. Use PCONSOLE to verify servers can attach to the queue, to delete the print server object from the list of queue servers (to have the the HP Jetdirect print server service other queues), or to delete the queue and create a new one (add the print server object to the list of queue servers).
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| When the HP Jetdirect print server is configured for multiple file servers, the error is only displayed on the configuration page if none of the file servers made the connection.
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| 24 PSERVER CLOSED CONNECTION
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| The NetWare print server requested a termination of the connection with the HP Jetdirect print server. No error exists or is indicated. Verify the NetWare print server is running, and restart it if necessary.
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| 25 DISCONNECTING – SPX TIMEOUT
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| The SPX connection to the print server was lost after the connection was made. Indicates a possible network or print server problem. Verify all cables and routers are functioning correctly. Restart the print server.
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| 26 UNKNOWN NCP RETURN CODE
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| Print server encountered an unexpected fatal error after successfully connecting to the file server. A number of failures could produce this error message, including a downed file server or a network router failure.
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| 27 UNEXPECTED PSERVER DATA RCVD
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| The HP Jetdirect print server received data without providing permission. Indicates a possible print server or software problem.
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| The HP Jetdirect print server cannot allocate a buffer from its internal memory. All buffers might be busy due to heavy broadcast traffic or large amounts of network traffic directed to the print server.
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| 29 UNABLE TO SENSE NET NUMBER
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| The HP Jetdirect print server attempted to determine the NetWare protocol used on the network. (The server attempts for 3 minutes.) Verify that file servers and routers are operating correctly, and that the settings for NetWare frame type and source routing are correct.
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| 2A NDS ERR: EXCEEDS MAX SERVERS
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| More queues are assigned than the HP Jetdirect print server can service. Remove one or more print queues from the list to be serviced by queue server mode.
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| 2B NDS ERR: UNABLE TO LOGIN
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| Unable to log onto the NetWare directory tree. Verify the print server object is defined in the directory at the correct context. Clear the print server password using NWADMIN or similar NetWare tool.
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| 2C NDS AUTHENTICATION ERROR
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| Unable to log onto the NetWare directory tree. Verify the print server object is defined in the directory at the correct context.
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| 2D NDS ERR: CHANGE PSSWRD FAILED
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| Cannot change the print server password to the value expected by the HP Jetdirect print server.
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| 2E NDS SERVER PUBLIC KEY ERROR
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| Print server object name mismatch. Unable to read the file server’s public key. Verify object names, or contact the NDS administrator.
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| 2F NDS ERR: SRVR NAME UNRESOLVD
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| Cannot locate the file server on the network. The server is not running or a communications problem exists.
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| 30 NDS PRINT SERVER NAME ERROR
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| Cannot locate the HP Jetdirect print server object in the specified NDS context.
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| 31 NDS PS PRINTER LIST ERROR
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| Cannot locate a list of printer objects assigned to the print server object.
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| 32 NDS PRINTER OBJ NOTIFY ERR
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| Cannot locate the list of notification objects assigned to the printer object.
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| 33 NDS PRINT OBJ QUEUE LIST ERR
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| Cannot locate the list of print queues assigned to the printer objects.
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| 34 NDS ERR: UNRESOLVD PRNTR OBJ
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| Cannot locate the printer object in the NDS directory.
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| 35 NDS ERR: INVALID SRVR VERS
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| Current version of the NetWare file server is not supported.
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| 36 NDS ERR: NO PRINTER OBJECTS
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| No printer objects are assigned to the print server object configured to this HP Jetdirect print server.
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| 37 NDS ERR: MAX PRINT OBJECTS
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| Too many printer objects assigned to the print server object. Using NetWare utilities (such as NWADMIN), reduce the number of printer objects assigned to the print server.
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| 38 NDS ERR: NO QUEUE OBJECTS
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| No print queue objects assigned to the printer objects located in the NDS directory.
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| 39 NDS ERR: MAX QUEUE OBJECTS
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| Too many print queue objects are assigned to the printer. Reduce the number of queues assigned.
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| 3A NDS ERR: UNABLE TO FIND TREE
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| Cannot locate the NDS tree. Can occur when the file server is not running or when a network communications problem exists.
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| 3B NDS CONNECTION STATE ERROR
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| Print server cannot change the NDS connection state. Check licenses on the spooling server.
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| 3C NDS ERR: UNRESOLVED QUEUE
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| Cannot locate the print queue object in the specified NDS context.
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| 3D NDS ERR: CANNOT READ Q HOST
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| Cannot locate the file server on the network. The server is not running or a communications problem exists.
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| 3E NDS PRNT SRVR PUBLIC KEY ERR
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|
| Print server object name mismatch. Unable to read the print server’s public key. Verify object names. Verify that the object key assigned to the HP Jetdirect print server is a print server object and not a printer or other object.
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| 3F UNABLE TO GET NDS SRVR ADDR
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| Cannot locate or access the NDS server address.
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| 40 ARP DUPLICATE IP ADDRESS
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| ARP layer detected another node on the network using the same IP address as the HP Jetdirect print server. Extended error information can show the hardware address of the other node.
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| HP Jetdirect print server cannot read the contents of its NOVRAM.
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| The specified IP address for the HP Jetdirect print server (through BOOTP) is invalid for a single node. Check your Bootptab file for proper entries.
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| Specified IP subnet mask for the HP Jetdirect print server (through BOOTP) is invalid. Check your Bootptab file for proper entries.
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| 44 INVALID GATEWAY ADDRESS
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| Specified default gateway IP address for the HP Jetdirect print server (through BOOTP) is an invalid for a single node. Check your Bootptab file for proper entries.
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| 45 INVALID SYSLOG ADDRESS
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| Specified syslog server IP address for the HP Jetdirect print server (through BOOTP) is invalid for a single node. Check your Bootptab file for proper entries.
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| 46 INVALID SERVER ADDRESS
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| The specified TFTP server IP address for the HP Jetdirect print server (through BOOTP) is invalid for a single node. Check your Bootptab file for proper entries.
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| 47 INVALID TRAP DEST ADDRESS
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|
| One of the SNMP trap (Trap PDU) destination IP addresses for the HP Jetdirect print server (through TFTP) is invalid for a single node. Check your TFTP configuration file.
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| 48 CF ERR – FILE INCOMPLETE
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|
| The TFTP configuration file contains an incomplete last line (does not end in a newline character).
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| 49 CF ERR – LINE TOO LONG
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| A TFTP configuration file line is longer than the HP Jetdirect print server can accept.
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| 4A CF ERR – UNKNOWN KEYWORD
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| A TFTP configuration file line contains an unknown keyword.
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| 4B CF ERR – MISSING PARAMETER
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| A TFTP configuration file line is missing a required parameter.
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| 4C CF ERR – INVALID PARAMETER
|
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| A TFTP configuration file line contains an invalid value for one of the parameters on that line.
|
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| 4D CF ERR – ACCESS LIST EXCEEDED
|
|
| TFTP configuration file specified too many access list entries that use the allow keyword.
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| 4E CF ERR – TRAP LIST EXCEEDED
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| TFTP configuration file specifies too many trap destination list entries that use the trap-destination keyword.
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|
|
| TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed. The remote host sent a TFTP error packet to the print server.
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| TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed. The local print server encountered an inactivity timeout or excessive retransmission situation.
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| Retry limit exceeded when transferring the TFTP configuration file from the host to the HP Jetdirect print server.
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| Error detected in the BOOTP or DHCP reply received by the HP Jetdirect print server. The reply contains insufficient data in the UDP datagram for the minimum BOOTP/DHCP header of 236 bytes, has an operation field that is not BOOTPREPLY(0X02), has a header field that does not match the print servers hardware address, or contains a UDP source port that is not the BOOTP/DHCP server port (67/udp).
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|
| Tag size in a vendor-specific field in the BOOTP reply is either 0, or greater than the remaining number of unprocessed bytes in the vendor-specified area.
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|
| 54 BOOTP/RARP IN PROGRESS
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|
| Print server is obtaining its basic IP configuration information through BOOTP/RARP.
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| 55 BOOTP/DHCP IN PROGRESS
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|
| HP Jetdirect print server is obtaining its basic IP configuration information through BOOTP/DHCP (no errors detected).
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|
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| Print server received a negative acknowledgement message from the DHCP server in response to a configuration request.
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| 57 UNABLE TO CONNECT DHCP SVR
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| The HP Jetdirect print server received IP parameters from a DHCP server, but communication with the server is lost. Check status of the DHCP server.
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| If an infinite lease is assigned, the print server uses the IP address of the most recent DHCP server. Operation can degrade until a DHCP server responds.
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| 58 POSTSCRIPT MODE NOT SELECTED
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|
| Printer does not support AppleTalk or AppleTalk extensions.
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| 59 INCOMPLETE F/W – MUST DOWNLOAD
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|
| Currently downloading firmware to the HP Jetdirect print server, or the download did not complete properly.
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| Firmware download is complete. Turn the HP Jetdirect print server off and then on.
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| Bad reply received from the DHCP server. Check your DHCP server settings for this print server.
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| 5D DHCP LEASE DURATION TOO SHORT
|
|
| DHCP lease times for this print server’s TCP/IP configuration settings are too short. Re-configure the DHCP lease times on the DHCP server.
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|
| Lease parameters for DHCP, including the IP address, were released through a manual configuration method, such as the printer’s control panel.
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| 5F WINS REGISTRATION FAILED
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|
| Cannot register the print server’s name on the WINS server. Check for duplicate names, or verify the WINS server configuration.
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| Cannot retrieve an IP address over the network. The print server defaults to an IP address using link-local addressing in the form 169.254.x.x.
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| Cannot retrieve an IP address over the network. The print server defaults to a legacy IP address 192.0.0.192.
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|
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| The print server is automatically assigning an IP address using link-local addressing in the form 169.254.x.x.
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|
| An invalid password was specified through TFTP. Verify that the password consists of a maximum of 16 printable characters.
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| 65 DOWNLOAD NOT ALLOWED ON WIRELESS
|
|
| This print server does not allow firmware upgrade over a wireless network connection.
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| 83 DISCONNECTING FROM SERVER
|
|
| Server shut down because of a configuration change or reset request. This message automatically clears after a few seconds, unless the printer is offline, is in an error state, or is servicing another I/O port or another network protocol.
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| 84 DHCP LEASE TIMERS ADJUSTED
|
|
| The print server detected a DHCP lease error due to one of the following conditions:
|
| ●
|
| Renew time is less than 30 seconds.
|
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| ●
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| Rebind time is less than 52 seconds.
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|
| ●
|
| Rebind time is less than, or equal to, the Renew time.
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| ●
|
| Lease duration is less than, or equal to, the Rebind time.
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| F1 TRYING TO CONNECT TO SERVER
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| The HP Jetdirect print server is attempting connection to the NetWare server(s). This is a normal message. Wait until the connection is established or another status message appears.
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| The print server is attempting to use TFTP to obtain TCP/IP configuration settings over the network.
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| F3 BOOTP/RARP IN PROGRESS
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| The print server is attempting to use BootP or RARP to obtain TCP/IP configuration settings over the network.
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| F4 BOOTP/DHCP IN PROGRESS
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| The print server is attempting to use BootP or DHCP to obtain TCP/IP configuration settings over the network.
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