Troubleshoot the HP Jetdirect print server

Troubleshoot the HP Jetdirect print server


This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.

A flowchart guides you to the correct procedures for troubleshooting the following:

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Printer problems
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HP Jetdirect hardware installation and connection problems
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Network-related problems

To troubleshoot your HP Jetdirect print server, have the following items available:

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HP Jetdirect configuration page (see HP Jetdirect configuration pages)
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Printer configuration or diagnostic page
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Documentation provided with your printer
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Documentation provided with your HP Jetdirect print server
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Diagnostics tools and utilities provided with your network software, such as Novell NetWare utilities, TCP/IP utilities, or network printer management applications, such as HP Web Jetadmin.
HP Jetdirect Print Servers note Troubleshoot the HP Jetdirect print server NOTE:

For frequently asked questions about installing and configuring HP Jetdirect print servers, search for your product at http://www.hp.com/support/net_printing.

HP Jetdirect Print Servers Troubleshoot the HP Jetdirect print server