Troubleshoot the HP Jetdirect print server

Troubleshoot the HP Jetdirect print server

This chapter describes how to diagnose and correct problems associated with the HP Jetdirect print server.

A flowchart guides you to the correct procedures for troubleshooting the following:

Printer problems

HP Jetdirect hardware installation and connection problems

Network-related problems

To troubleshoot your HP Jetdirect print server, have the following items available:

HP Jetdirect configuration page (see HP Jetdirect configuration pages)

Printer configuration or diagnostic page

Documentation provided with your printer

Documentation provided with your HP Jetdirect print server

Diagnostics tools and utilities provided with your network software, such as Novell NetWare utilities, TCP/IP utilities, or network printer management applications, such as HP Web Jetadmin.
HP Jetdirect Print Servers note Troubleshoot the HP Jetdirect print server NOTE:

For frequently asked questions about installing and configuring HP Jetdirect print servers, search for your product at

HP Jetdirect Print Servers Troubleshoot the HP Jetdirect print server