HP Jetdirect Print Servers
HP Jetdirect Print Servers
HP Jetdirect Print Servers
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HP Jetdirect Print Servers
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Troubleshoot the HP Jetdirect print server
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Troubleshooting wireless print servers
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Improving reception and performance
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Symptoms
Symptoms
Symptoms
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The signal strength is poor or marginal. See the HP Jetdirect configuration page or embedded Web server.
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Print jobs are excessively slow.
HP Jetdirect Print Servers Symptoms
HP Jetdirect Print Servers > Symptoms
HP Jetdirect Print Servers
Trademark and Copyright Information
Introducing the HP Jetdirect print server
Supported print servers
Supported network protocols
Security protocols
SNMP (IP and IPX)
HTTPS
Authentication
EAP/802.1X server-based authentication
Wireless print server authentication
IPsec/Firewall
Supplied manuals
HP support
HP online support
Firmware upgrades
Firmware installation tools
HP support by phone
Product registration
Product accessibility
HP software solutions summary
HP Install Network Printer Wizard (Windows)
Requirements
HP Jetdirect printer installer for UNIX
HP Web Jetadmin
System requirements
Install HP Web Jetadmin software
Verify HP Web Jetadmin installation and provide access
Configure and modify a device
Remove HP Web Jetadmin software
Internet Printer Connection software
HP-supplied software
HP software system requirements
HP software supported proxies
Microsoft-supplied software
Windows 2000/XP/Server 2003 integrated software
Novell-supplied software
Mac OS network installation
Software tools
Use Bonjour (Mac OS X v10.4)
Verify network configuration
Test the configuration
TCP/IP configuration
IPv6 configuration
IPv6 address introduction
IPv6 address configuration
Link-local address
Stateless addresses
Stateful addresses
Use DNS
Tools and utilities
IPv4 configuration
Server-based and manual TCP/IP configuration (IPv4)
Default IP address (IPv4)
Default IP address is not assigned
Default IP address is assigned
Default IP on wireless and wired print servers
Default IPv4 address configuration options
Default IPv4 parameter
DHCP requests enable/disable
Default IPv4 behavior
TCP/IP configuration tools
Use BOOTP/TFTP (IPv4)
Advantages of using BOOTP/TFTP
Configure the print server using BOOTP/TFTP on UNIX
Systems using network information service (NIS)
Configure the BOOTP server
Bootptab file entries (IPv4)
TFTP configuration file entries (IPv4)
Use DHCP (IPv4)
UNIX systems
Windows systems
Windows 2000 server/Server 2003
Discontinue DHCP configuration
Use RARP (IPv4)
Use the arp and ping commands (IPv4)
Use Telnet (IPv4)
Create a Telnet connection
A typical Telnet session
Telnet user interface options
Telnet command line interface (default)
Menu Interface
Use Telnet to remove an IP address
Move to another network (IPv4)
Use the embedded Web server
Use the printer control panel
Embedded Web server (V.38.xx)
Requirements
Compatible Web browsers
Supported HP Web Jetadmin version
View the embedded Web server
Operating notes
HP Jetdirect Home tab
Device tabs
Networking tab
Wireless
TCP/IP Settings
Summary tab
Network Identification tab
TCP/IP(v4) tab
TCP/IP(v6) tab
Config Precedence tab
Advanced tab
Network Settings
IPX/SPX
AppleTalk
DLC/LLC
SNMP
Other Settings
Misc. Settings
Firmware Upgrade
LPD Queues
USB Settings
Support Info
Refresh Rate
Select Language
Security: Settings
Status
Wizard
Restore Defaults
Authorization
Admin. Account
Printer Password Synchronization
Certificates
Configure certificates
Access Control
Mgmt. Protocols
Web Mgmt.
SNMP
SNMP v3
Other
802.1X Authentication
IPsec/Firewall
Network Statistics
Protocol Info
Configuration Page
Other Links
? (Help)
Support
IPsec/Firewall configuration (V.38.xx)
Default Rule example
IPsec security associations (SA)
HP Jetdirect IPsec/Firewall wizard
Limitations to rules, templates and services
Step 1: Specify Address Template
Create Address Template
Step 2: Specify Service Template
Create Service Template
Manage Services
Manage Custom Services
Step 3: Specify Action
Specify IPsec/Firewall Template
Create IPsec Template
Identity Authentication
Kerberos
Kerberos Settings
IKEv1 Phase 1 (Authentication)
IKEv1 Phase 2 / Quick Mode (IPsec Protocols)
Advanced IKE Settings
IPsec Protocols (Manual Keys)
Manual Keys
Rule Summary
Configure Windows systems
Security features (V.38.xx)
Limit access to security features
Troubleshoot the HP Jetdirect print server
Reset to factory defaults
Example: Cold reset using the service menu
Disable an HP Jetdirect embedded print server (V.38.xx)
General troubleshooting
Troubleshooting chart - assess the problem
Procedure 1: Verify the printer is on and online
Procedure 2: Print an HP Jetdirect configuration page
Procedure 3: Resolve printer display error messages
Procedure 4: Resolve printer network communication problems
Troubleshooting wireless print servers
Unable to communicate during initial setup
Unable to communicate after initial setup
My configured channel does not match the configuration page
Unable to use the HP Jetdirect install network printer wizard
Improving reception and performance
Symptoms
Corrective actions
Firmware download failure
HP Jetdirect configuration pages
HP Jetdirect configuration page
Status field error messages
Configuration page format
Configuration page messages
HP Jetdirect Configuration/General Information
USB printer information
802.11 Wireless settings
Security Settings
Network Statistics
TCP/IP protocol information
IPv4 section
IPv6 section
IPX/SPX protocol information
Novell/NetWare parameters
AppleTalk protocol information
DLC/LLC protocol information
Error messages
HP Jetdirect Security page
Security settings
IPsec Error Log
Local IP addresses
IPsec Statistics
IKE Stats
IPsec Rules
IPsec Security Associations (SA) table
Available Network Services
Appendix A LPD printing
About LPD
Requirements for configuring LPD
LPD setup overview
Step 1. Set up IP parameters
Step 2. Set up print queues
Step 3. Print a test file
LPD on UNIX systems
Configure print queues for BSD-based systems
Use SAM to configure print queues (HP-UX systems)
Print a test file
LPD on Windows 2000/Server 2003 systems
Install TCP/IP software
Configure a network printer for Windows 2000/Server 2003 systems
Verify the configuration
Print from Windows clients
LPD on Windows XP systems
Add Windows optional networking components
Configure a network LPD printer
Add a new LPD printer
Create an LPR port for an installed printer
Appendix B FTP printing
Requirements
Print files
Use FTP printing
FTP connections
Control connection
Data connection
FTP login
End the FTP session
Commands
Example FTP Session
Appendix C HP Jetdirect control panel menus (V.38.xx)
Graphical control panel menus
Classic control panel EIO menus
Appendix D Open source licensing statements
gSOAP
OpenSSL
OpenSSL license
Original SSLeay license
Using accessibility shortcut keys in the Help Viewer
Using the HTML Help Viewer
HP Jetdirect Print Servers
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